These Terms and Conditions (“Terms”) govern the placing of pre-orders (“Pre-Order”) and orders (‘’Order’’), with Me-Mover Fitness APS (the “Company”) for the Products (as defined below). Please read these Terms carefully before submitting your Pre-Order or Order. By submitting your Pre-Order or Order, you agree to be legally bound by these terms.
Any contracts concluded between us using these Terms and Conditions are governed by Danish law. Any dispute, which may arise in connection with our contract, including its existence or validity, must be brought before a court in Denmark.
These terms and conditions apply to all products in the Me-Mover web shop (“Products”).
When placing an order or pre-order for the Products, you will be required to provide the Company with your address, contact and billing information. You represent and warrant that all provided information is accurate and kept up to date. The Company shall have no responsibility or liability for inaccurate information or information that later becomes outdated, and shall have no obligation to make efforts to determine the correct contact or shipping information. You can update your information prior to your product being shipped by sending an e-mail to [email protected].
Unless you decide to select paying the total price up-front, you will be charged a deposit fee at the time of placing the order, which will be specified at the time of making your purchase. In order to complete the order you will be required to pay the remaining amount when the Product production is completed and is on its way to the Company’s warehouse. The Company will contact and provide you with an estimated production and shipment date. It is the customers responsibility to ensure the payment is completed within 14 days of the announced date. The primary source of communication is via e-mail and under given circumstances via telephone. The placing of a pre-order constitutes your express agreement with the Company to abide by the aforementioned payment processes.
4.1.1. Deposit payment option for Pre-orders (occasionally applicable)
The deposit payment involves a first immediate payment of 299 USD/EUR, which is non-refundable. This applies only if this payment option is being offered at the time. The benefit of choosing a deposit payment is to secure the buyer a discounted price and a unit from the production batch (limited production per year) while awaiting the product. The deposit payment option is considered to be a made-to-order product and therefore cannot be cancelled once placed. However, the order content may be modified (adding items). It is important to note that the goods will first be released when the full payment (including shipping) has been paid. Please note a delay in payments will imply an administration fee of 2% of the total amount.
In case of in stock orders, you are obliged to pay the full amount including shipping costs during the checkout process.
The product price in the webshop does not include shipment. Shipping costs vary depending on the delivery address and are added to each order during the checkout process.
The order will be processed within 72 hours and prepared for shipment, if you purchased in-stock products unless indicated otherwise.
The delivery for pre-order products has different terms. The shipment might be subject to reasonable delays in manufacturing and/or delivery caused by production delays, port congestions etc. This time frame is only an estimate and is subject to change as the Company does not represent or warrant that it will be able to ship the Product by the estimated date. As a result, in the event that a delay arises and the estimated shipment and/or release of the product is not met, Me-Mover Fitness ApS is not responsible for any damages that may occur due to the delay, nor shall be obligated, except as set forth in these Terms, to provide any discounts, refunds or credits due to any such delays. The Products will be shipped in the order in which your Pre-Order is received by the Company.
Shipments will be made Monday – Friday, excluding holidays, unless otherwise noted. A few items, which do not include shipping costs, will receive an additional invoice for shipping upon production end and customers will be invoiced directly. Hence, shipping costs for selected accessories might be free of charge if a Me-Mover Fit and its accessories can be shipped together in one box from the same place.
6.1 Withdrawal of the Company:
There may be certain orders that the Company is unable to accept and has the right to cancel such order within 15 days after the order has been placed.
The Company reserves the right, at its own discretion, to refuse or cancel any order for any reason whatsoever. Some situations that may result in the Buyer’s order being cancelled include, but are not limited to, non-availability of the Product or quantities ordered by Buyer or inaccuracies or errors in pricing information.
If the Buyer’s order is cancelled after the payment has been processed, the paid amount will be returned to the Buyer either to the bank account provided by the Buyer, or to the original payment instrument from which payment was made, or to any pre-paid payment instrument account of the Buyer.
In the event that a promotional code was used for the purchase of the Product, the amount under such the promotional code shall not be refunded in case of cancellation.
If the Company is unable to complete production of the pre-ordered Products (here referring to the Me-Mover FIT) within 6 months, starting from the date of the estimated delivery date, the Buyer might be entitled to receive a compensating and reasonable offer made by the Company (e.g.. free accessory items) or, if no agreement can be reached, a full refund. The Company always reserves the right to issue a full refund instead of offering a compensating offer.
6.2 Withdrawal of the buyer (applies only to consumers):
You have the right to withdraw from this contract without giving any reason within 14 days after delivery. The withdrawal period shall expire after 14 days from the day on which you or a third party other than the carrier and indicated by you acquires physical possession of the goods or:
In the case of multiple goods ordered by you in one order and delivered separately, the day on which you or a third party other than the carrier and indicated by you acquires physical possession of the last good;
In the case of delivery of a good consisting of multiple lots or pieces, the day on which you or a third party other than the carrier and indicated by you acquires physical possession of the last lot or piece.
Before the expiry of the withdrawal period, you shall inform the Company of your decision to withdraw from the contract. For this purpose, you may either: use this standard withdrawal form or make any other unequivocal statement setting out your decision to withdraw from the contract. The withdrawal period is met if you send the notice of withdrawal before the withdrawal period has expired.
6.2.1. Effects of withdrawal & refunds
In the case of withdrawal from a contract, the Company will reimburse all payments received from you, including any delivery costs, without undue delay, and not later than 14 days from the date on which the Company was informed of your decision to withdraw from the contract.
The Company will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise, and if so, the Company will not impose any fees in respect of the reimbursement on you.
The Company will not reimburse the costs of delivery. Unless the Company has offered to collect the goods itself, the Company may withhold the reimbursement until the Company has received the goods back, or until you have supplied evidence of having sent the goods back, whichever is the earliest. You bear the direct cost of returning the goods.
The rules on lack of conformity of goods in the Danish Sale of Goods Act (Købeloven) apply, which means that you have certain statutory warranties for the goods’ conformity with the contract.
If the goods are non-conforming, please contact our customer service via email: [email protected].
If you notice the non-conformity of the goods at the time of delivery, you should refuse to receive the goods.
The Company reserves the right to reject claims of lack of conformity of products, which have not been handled correctly and according to instructions in the USER MANUAL.
To the extent not prohibited by applicable law, in no event shall the Company be liable for personal injury, or any incidental, special, indirect, or consequential damages whatsoever, arising out of or related to your use of or inability to use the Products, however caused, regardless of the theory of liability (contract, tort, or otherwise) and even if company has been advised of the possibility of such damages. In no event shall Company’s total liability to you for all damages (other than as may be required by applicable law in cases involving personal injury) exceed the amount of your Pre Order or Order. The foregoing limitations will apply even if the above stated remedy fails of its essential purpose.
Neither party shall be liable to the other for any failure to perform their obligations due to an event beyond the control of such party, including, but not limited to, any act of terrorism, war, political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man-made eventuality outside of that party’s control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any party affected by such event shall inform the other party and shall use all reasonable endeavours to comply with these terms and conditions.
Inquires can be send to [email protected]. We do our best to respond within 24 hours.
Prices can be subjects to change and technical difficulties.
Confirmation of purchase
You will automatically receive a confirmation/receipt email after your purchase.