Terms and Conditions

These Pre-Order Terms and Conditions (“Terms”) govern the placing of pre-orders (“Pre-Order”) with Me-Mover Fitness APS (the “Company”) for the Products (as defined below). Please read these Terms carefully before submitting your Pre-Order. By submitting your Pre-Order, you agree to be legally bound by these terms.

1. Products.

These terms and conditions are limited to the products marked as “Pre-order” in the Me-Mover webshop, as well as the pre-order accessory pack ( “Products”).

2. Pre-order registration.

When placing a pre-order for the Products, you will be required to provide the Company with your address, contact and billing information. You represent and warrant that all provided information is accurate and kept up to date. The Company shall have no responsibility or liability for inaccurate information or information that later becomes outdated, and shall have no obligation to make efforts to determine the correct contact or shipping information. You can update your information prior to your product being shipped by sending an e-mail to sales@me-mover.com.

3. Payment.

Unless you decide to the total price up-front, you will be charged a deposit fee at the time of placing the order, that will be specified at the time of making your purchase. In order to complete the order you will be required to pay the remaining amount when the Product production is completed and on its way to the Company’s warehouse. The Company will contact and provide the customer with an estimated production and shipment date. Once the Product manufacturing is completed, you will be asked to complete your purchase with the outstanding amount. It is the customers responsibility to ensure the payment is completed within 14 days of the announced date, or you will risk losing the deposit unconditionally. The primary source of communication is via e-mail and under given circumstances via telephone.

The placing of a pre-order constitutes your express agreement with the Company to abide by the aforementioned payment processes.

The purchase price does not include shipment, as the prices for shipment will vary between countries. For countries outside the EU or US, any eventual Import duties taxes and other government charges will apply and are your responsibility and are not included on the price.

3.1. Deposit payment.

The deposit payment involves a first immediate payment of 299 USD/EUR, which is non-refundable. The benefit of choosing a deposit payment is to secure the buyer a discounted price and a unit from the production batch (limited production per year) while awaiting the product. The deposit payment option is considered to be a made-to-order product and can therefore not be cancelled once placed. However, the order content may be modified (adding items). It is important to note that the goods will first be released when the full payment (including shipping) has been paid.

Please note a delay in payments will simply an administration fee of 2% of the total amount.


4. Shipping.
The shipment might be subject to reasonable delays in manufacturing and/or delivery caused by production delays, port congestions etc. Products are expected to dispatch from either Hong Kong or Denmark, whatever warehouse is closets to your location with the respective stock. This will not affect your shipping cost. This time frame is only an estimate, is subject to change, and the Company does not represent or warrant that it will be able to ship the Product by the estimated date. As a result, in the event that a delay arises and the estimated shipment and/or release of the product is not met, Me-Mover Fitness ApS is not responsible for any damages that may occur due to the delay, nor shall be obligated, except as set forth in these Terms, to provide any discounts, refunds or credits due to any such delays. The Products will be shipped in the order in which your Pre-Order is received by the Company. Shipments will be made Monday – Friday, excluding holidays, unless otherwise noted. A few items, which do not include shipping costs, will receive an additional invoice for shipping upon production end and customers will be invoiced directly. Hence, shipping costs for selected accessories might be free of charge if a Me-Mover Fit and its accessories can be shipped together in one box.

5. No cancellation/refund/returns.

After 15 days from placing your order, your order is final, the deposit fee is non-cancelable and nonrefundable, except as specified in these terms and the applicable terms of sale.

If the Company is unable to complete production of the pre-ordered Products (here referring to the Me-Mover Fit) within 6 months, starting from the date of the estimated delivery date, the customer might be entitled to receive a compensating and reasonable offer made by the Company (e.g.. free accessory items) or, if no agreement can be reached, a full refund. The Company always reserves the right to issue a full refund instead of offering a compensating offer.

The Company is obligated to refund the outstanding amount within 60 days, from the date of a confirmed refund agreement by the Company either by e- mail or postal mail.

The Company does not accept the return of Products that were opened or used.

6. Terms and conditions of sale.

The purchase of the Products is subject to additional terms and conditions provided by the Company. The current Terms and Conditions of Sale can be found here and are subject to change without prior notice.

7. Privacy.

If you provide information for the Pre-Order of the Products, the Company will not use such information except as necessary or helpful to fulfill your order or as expressly set forth herein. The Company will not provide such information to third parties except as set forth herein. The Company may use provided information to create aggregate data that does not identify any specific individual or entity, and provide such aggregate data to its commercial partners on terms of its choosing.

The Company may use third parties to process any provided information, even if such third parties are not located in your jurisdiction, so long as such third parties are subject to standard confidentiality arrangements. If permitted under law, the Company may use contact information that you provide to occasionally send you emails or other communications concerning the Products or other products of the Company.

The Company will provide data as required by law or as requested by law enforcement. The Company may transfer data in the context of a sale of its business or part thereof. The Company will take industry standard efforts to store your data, but no method of electronic storage or transmission is completely secure. Additional information is provided in our Privacy Policy.

8. Warranty

A Me-Mover (the product) has a 24-month warranty from the time of delivery at the provided shipping address. You are obligated to inspect the box upon arrival and report any issues within seven (7) days. You are also obligated to report any non-warranty related issues to the Company within seven (7) days.

The full warranty can be read in the User Manual:

https://me-mover.com/wp-content/uploads/2015/10/Me-Mover-User-Manual.pdf

Please note that the customer is obligated to report any warranty related incident to the Company prior to conducting any modifications to the product (support@me-mover.com). However, exceptions may apply in certain circumstances but the Customer must seek approval first in order to avoid loosing the product warranty. In other words, unauthorized work to the product will void the product warranty and any emerging costs associated to the warranty related case are subject to an service charge set by the company.

9. Limitation of liability.

To the extent not prohibited by applicable law, in no event shall the Company be liable for personal injury, or any incidental, special, indirect, or consequential damages whatsoever, arising out of or related to your use of or inability to use the Products, however caused, regardless of the theory of liability (contract, tort, or otherwise) and even if company has been advised of the possibility of such damages. Some jurisdictions do not allow the limitation of liability for personal injury, or of incidental or consequential damages, so this limitation may not apply to you. In no event shall Company’s total liability to you for all damages (other than as may be required by applicable law in cases involving personal injury) exceed the amount of your Pre Order. The foregoing limitations will apply even if the above stated remedy fails of its essential purpose.

10. Force majeure.

Neither party shall be liable to the other for any failure to perform their obligations due to an event beyond the control of such party, including, but not limited to, any act of  terrorism, war, political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man-made eventuality outside of that party’s control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any party affected by such event shall inform the other party and shall use all reasonable endeavors to comply with these terms and conditions.

Additional information:

Customer Service
Inquires can be send to info@me-mover.com. We do our best to respond within 24 hours.

Prices
Prices can be subjects to change and technical difficulties

Confirmation of purchase
You will automatically receive a confirmation/receipt email after your purchase

Personal data
When recording personal data on our website it is only with your explicit content, in such way that you know exactly which information’s are stored and why. The managing director of Me-Mover has access to your data. The person in charge of personal data is Jonas Eliasson. We do not store encrypted consumer data. We do not share encrypted consumer data. There is absolutely no sharing of personal information to a third party member. As a costumer at Me-Mover you always have the right to make objections in terms of stored consumer data, and you can at any point demand access to the information stored about you. These rights are enforced by The Danish Privacy Act (Persondataloven), applications in relation to the above mentioned rights is directed through www.me-mover.com via email info@me-mover.dk.

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